Terms & Conditions
All Broomwagoncycletours Ltd tours are subject to the following terms and conditions. By completing your booking form and paying your deposit you are confirming that you have read and understood these conditions and accept that they form a contractual agreement between yourself and Broomwagoncycletours Ltd. Please ensure you read them carefully, we will be happy to answer any questions you may have.
1. When You Book
1.1 A Broomwagoncycletours Ltd booking form must be completed in full and at the time of Booking.
1.2 If the booking is being made by a lead member on behalf of a party then that person accepts these terms and conditions on behalf of everyone in the group. The lead party member takes responsibility for the accuracy of all the information provided to Broomwagoncycletours Ltd in regards to themselves and their party. The lead party member is also responsible for ensuring that all members of his/her party have read and agree to these terms and conditions and are kept fully informed of all the information provided to them by Broomwagoncycletours Ltd.
1.3 The contract between you and Broomwagoncycletours Ltd will come into effect on receipt of your booking online or by telephone. At this point the rights and obligations on this contract are binding to you, all members of your party and Broomwagoncycletours Ltd.
1.4 Your booking cannot be transferred or sold to another person without prior written or email consent from Broomwagoncycletours Ltd. If you need to amend your booking then we will do our best to accommodate any changes, however we reserve the right to charge a £25 per change per booking for administration costs.
1.5 Prices advertised are accurate at the time of publication. Broomwagoncycletours Ltd reserve the right to change package prices at any time. The price of your holiday does not include tourism tax that is payable to the hotel during your stay. The current cost of this is 1.50 Euros per day (Correct at the time of publishing but could be subject to change)
1.6 If payment in full is not made at the due date then Broomwagoncycletours Ltd reserves the right to cancel your booking and apply cancellation administration charges.
2.1 Should you or any of your party wish to cancel your booking then notice in writing or via email must be given to Broomwagoncycletours Ltd from the lead party member. The fees for cancellation are as follows:
Over 60 days prior to your departure date- You will lose your deposit. 60 to15 days prior to departure–7 5% of the total holiday cost.
14 days to departure and including no-show – 100% of the holiday cost.
2.2 Broomwagoncycletours Ltd reserve the right to cancel any tour if our minimum numbers for the holiday have not been met. In the unusual event of this happening Broomwagoncycletours Ltd will advise you no later than 14 days prior to departure and you will be entitled to a full refund of any payments made to us. No further claims for compensation will be accepted.
2.3 Broomwagoncycletours Ltd will reserve the right to cancel and will not be held responsible for cancellations due to war, threat of war, natural disasters, terrorist activity, closure of airports or severe and adverse weather conditions.
3.1 It is compulsory for every person travelling on a Broomwagoncycletours Ltd holiday to have a current and suitable holiday insurance policy in place before departure. The Policy must cover road cycling as an activity, medical expenses, loss of earnings and cost of care. Most standard travel insurance policies cover road cycling as standard but it is your responsibility to check.
3.2 You must provide Broomwagoncycletours Ltd with proof of a valid travel insurance policy no less than 7 working days prior to your trip. Failure to present proof of insurance on arrival will result in you not being able to take part in our tours. We advise all our customers to apply for a European Health Insurance Card (ECHIC) They are free of charge and you can apply online.
4. Liability and responsibility
4.1 Broomwagoncycletours Ltd and any employee or ride leader is not liable or responsible for any death, illness, injury, or accident involving you whilst you are on holiday. You engage in the sport of cycling entirely at your own risk. Rides are on public roads and Broomwagoncycletours Ltd cannot be held responsible for the actions of other road users and cyclist. The wearing of a helmet is compulsory on all rides.
4.2 Broomwagoncycletours Ltd is not liable or responsible for any loss, theft or damage to property, equipment or belongings at any time during your holiday.
4.3 Broomwagoncycletours Ltd is not liable for any death, illness, injury or accident caused by a defect or mechanical problem on any hire cycle.
4.4 If you hire a cycle for use on your holiday with us it will be delivered to you in a roadworthy condition and will be fit for purpose. It is your responsibility during the period of the cycle hire to maintain the cycle and ensure it is kept safe. Any loss or damage to the hire cycle remains your responsibility and not that of Broomwagoncycletours Ltd. Any additional costs due to loss or damage will be charged to you. Any problems with the equipment should be reported to a member of Broomwagoncycletours Ltd staff immediately. In the unlikely event of a break down we will endeavour to repair the cycle and arrange a replacement if necessary.
4.5 FORCE MAJEURE
Broomwagoncycletours Ltd shall have no liability or pay any compensation whatsoever in respect of any delay or failure in delivery of any of its stated activities or of any of its other obligations due directly or indirectly to any cause whatsoever outside its reasonable control including but not limited to act of God, war, invasion, rebellion, riot, civil commotion, disorder, malicious damage, fire, flood, epidemic, quarantine restriction, strikes or other industrial disputes, unusually severe weather or energy supplies.
4.6 LIMITATION OF LIABILITY
Broomwagoncycletours Ltd limits its liability to the maximum extent permitted by law as follows;
- It shall have no liability for any loss or damage suffered by the customer or any other person.
- As a consequence of any defect in any product caused by abnormal conditions of storage, treatment or handling or any negligence or wrongful act on the part of the customer or its employees or agents.
- Any failure to perform any part of its obligations in these terms and conditions caused by circumstances beyond its reasonable control.
5.1 On arrival please take the time to read the accommodations terms and conditions. As a guest with Broomwagoncycletours Ltd you agree to these terms and conditions and will abide by them.
5.2 Broomwagoncycletours Ltd reserve the right to charge you for any additional costs incurred by you from the hotel. Guests will be asked to provide a payment card to the hotel to ensure any services charged to the room will be paid for. Any additional services provided by the hotel will be charged to the customer and is not the responsibility of Broomwagoncycletours Ltd. We reserve the right to charge you for any damages, extra cleaning or missing items.
5.3 Information regarding your accommodation is correct at the time of publishing. Broomwagoncycletours Ltd is not responsible for any changes in facilities or services provided by the hotel.
6.1 Any photographs, video or images of guests taken during the trip may be published and used by Broomwagoncycletours Ltd free of charge for promotional and marketing purposes. If you do not wish for us to use images you must inform a member of the Broomwagoncycletours Ltd team at the start of your trip.
6.2 Your personal details will be stored securely on our computers. We will not share your details with any third party except as required by law enforcement or legal regulations.
6.3 If you or a member of your party suffer or are suffering from any sort of illness immediately prior or during the trip you must inform a member of the Broomwagoncycletours Ltd team.You have been advised by us that you need to be sufficiently fit to take part in the activities provided by us. All guests will complete a physical activities questionnaire prior to travelling.